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Terms & Conditions

The following contract terms & conditions (‘the terms’) must be read before placing an order for any goods (‘the goods’) as these terms & conditions will be incorporated into the contract between you (‘the customer’) and us (‘Dr Zigs’).


The order you send us is an offer to purchase the goods and that offer is only accepted by Dr Zigs Ltd, and thereby a binding contract made, when Dr Zigs Ltd sends you an email confirming/accepting your order. These terms & conditions are incorporated into all contracts.


The price payable by the customer is as listed on the Dr Zigs Ltd website at the time of the placing of the order and unless otherwise indicated on the website is inclusive of VAT and excludes postage & packing by the means described on the website. Any customs, excise or other levies imposed by authorities in respect of delivery outside the UK (or requests for information by authorities) are the responsibility of the customer.


Payment must be received in full for all goods ordered, including any additional charges, before the goods can be dispatched.


Title to the goods will pass to the customer when the goods are delivered by Dr Zigs Ltd to the carrier with an instruction to deliver the goods to the address given with the order. Dr Zigs Ltd will only deliver to the carrier goods that are of a merchantable quality and comply with the contract terms. On delivery of the goods to the carrier in accordance with this condition Dr Zigs Ltd shall be deemed to have delivered the goods under the terms of the contract.


Dr Zigs Ltd endeavors to hold sufficient stock to fulfill all orders, however if Dr Zigs Ltd has insufficient stock to complete an order it may at its discretion delay shipment, substitute similar goods or may part-ship. If Dr Zigs Ltd is unable to supply any goods ordered, payment will only be taken for the goods dispatched.


An order may be cancelled by email providing the order has not already been dispatched to the customer.


Dr Zigs Ltd shall not be liable for any loss of profits, inconvenience, consequential or indirect loss or damage or have any liability to pay compensation other than any provable financial losses reasonably and foreseeably incurred by a customer who has complied with these terms.

Force majeure

Dr Zigs Ltd shall not be liable for failure to comply with the terms of the contract caused by circumstances beyond its control.


Dr Zigs Ltd cannot guarantee the accuracy of information, specifications, pricing, misprints, errors or omissions in any of its published material or any representations or misrepresentations made by company personnel or its agents.


These terms & conditions are governed by the law of England and Wales. If any part is deemed invalid or unenforceable the validity and enforceability of all other parts shall not be affected. These terms & conditions do not affect the customer’s statutory rights.

Company details

Dr Zigs Ltd

UK Office

Bubble Hq, Vaynol Estate, Vaynol Park, Bangor, Gwynedd, LL57 4BP

Tel: +44 (0)1248 511395